LAHORE: The Punjab government has completely digitised all official paperwork across the Civil Secretariat and its offices, ending the traditional file system.
Syed Imtiaz, a spokesperson for the Chief Secretary’s Office, said all paper documents are now processed digitally. Every file and record will be uploaded onto the new e-Filing and Office Automation System (e-FOAS).
Physical files have been collected from the Civil Secretariat and are being prepared for disposal. The move is part of the government’s good governance agenda and aims to improve efficiency and transparency.
The shift to digital files is expected to save millions of rupees by cutting more than 80% of the stationery budget. Officials say the new system will speed up work, replacing slow manual processes with instant digital transfers.
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The e-FOAS also allows real-time tracking of all files, ensuring accountability. Its alert system notifies the Chief Secretary’s Office if any file is unnecessarily delayed, allowing quick intervention.
Officials say this digitalisation marks a major step towards modern governance, providing faster, more transparent service to the public.
