ISLAMABAD – The Federal Board of Revenue (FBR) has introduced Pakistan’s first-ever Artificial Intelligence (AI)-powered Customs Clearance and Risk Management System (RMS), in a major step towards digital transformation.
The system, launched on the instructions of Prime Minister Shehbaz Sharif, is designed to improve transparency, reduce human involvement, and make trade processes faster and more efficient.
According to a statement from the Prime Minister’s Office (PMO), the development was shared during a high-level meeting on FBR reforms held.
Officials briefed the meeting that the new system uses AI and bots to automatically assess the type and value of goods during import and export operations. The RMS will also learn and improve its performance over time through machine learning, as goods pass through the system.
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The system is expected to bring transparency, reduce delays, and help the business community by allowing instant and accurate evaluation of goods and their value.
“Reforming the FBR is one of our top priorities,” said Prime Minister Shehbaz. “With this AI system, we are making tax procedures more transparent and business-friendly.”
He also directed that the system should be integrated and sustainable, and appreciated the efforts of the FBR team behind its development.
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During the same meeting, officials also presented updates on other ongoing FBR reforms. A key feature includes the use of video analytics to improve tax collection in the manufacturing sector.
The PM was informed that the system will help collect taxes in a fully automated and transparent way. It will also enable taxpayers to pay taxes without any human contact. The video analytics-based system is low-cost and has shown 98% efficiency during trial runs.
Officials said the new reforms are expected to boost revenue collection and improve ease of doing business in the country.
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