ISLAMABAD: The government’s “Apna Meter Apni Reading” campaign has received strong public response, with more than one million electricity users across the country benefiting from the service.
According to the Ministry of Energy, this initiative is part of a wider government strategy to address common issues such as overbilling and wrong meter readings.
The campaign allows consumers to submit their own meter readings through a mobile application called “Power Smart”. By uploading a photo of their meter, users can help ensure that their bills are accurate and avoid delays or disputes.
A spokesperson for the ministry said that this step is aimed at increasing transparency and empowering consumers through digital solutions.
Under the leadership of Federal Minister for Energy, Sardar Awais Leghari, several important reforms have been introduced in the billing system. The spokesperson added that the Power Smart app has been widely welcomed by the public and is helping build trust between utility providers and consumers.
The minister has also declared the upcoming year as the “Year of Improved Service and Consumer Satisfaction” in the power sector, showing the government’s commitment to better service delivery.
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The Ministry of Energy revealed that the power sector had recorded losses of Rs591 billion by June 2024. However, reforms like the self-meter reading system have helped bring down these losses by Rs191 billion.
Officials said the success of the campaign shows how digital technology is playing a key role in improving transparency, accountability, and public service delivery. The “Apna Meter Apni Reading” initiative is being considered a significant move towards a more modern, efficient, and consumer-friendly power system in Pakistan.
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