ISLAMABAD: The federal government has started new reforms to improve passport services and make the process easier for the public.
Federal Interior Minister Mohsin Naqvi and Minister of State Talal Chaudhry led a high-level meeting to review the passport system. The meeting was attended by the Interior Secretary and the Director General of Passports and Immigration.
Officials approved a plan to reduce the processing time for normal passports from 21 days to 14 days to provide relief to citizens.
The government also decided to introduce a fully cashless system at all passport offices across the country. Minister Naqvi directed authorities to implement digital payments within 15 days. The move aims to improve transparency and end the role of agents who exploit applicants.
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Under the new system, all fees will be paid through digital methods, making the process safer and more efficient.
The meeting also discussed new services. Officials were asked to prepare a plan for a “business passport” to meet the needs of the business community. The government also plans to improve the home delivery service so that passports can reach citizens faster and more reliably.
To further improve the system, the minister stressed the need to set up a separate passport authority. This body will manage the system and work to improve services in the long term.
